As an experienced and results-driven billing professional with a strong background in accounts receivable, collections, and account reconciliation, I bring over 7 years of expertise in optimizing billing processes, managing client accounts, and ensuring timely and accurate invoicing.
Currently, I am serving as a Billing Supervisor at Canon Business Process Services, where I oversee and manage the billing functions for the organization. I am responsible for ensuring that all billing processes are executed smoothly, with a focus on accuracy, compliance, and meeting deadlines.
Previously, I held the position of Billing Support Lead at Ricoh USA, Inc. for over two years, where I managed 12 tea-----------mbers and specialized in A/R collections, account reconciliation, and other billing-related functions. My role involved collaborating with cross-functional teams to resolve billing discrepancies and streamline processes. I also served as a Billing Associate and a Billing Support Analyst within Ricoh, contributing to various key improvements in billing efficiency and customer satisfaction.
I am passionate about building strong client relationships, improving processes, and ensuring that the financial aspects of the business are well-managed. With a comprehensive understanding of the billing cycle and attention to detail, I am committed to providing exceptional support and driving success for the teams I work with.