I am Norilyn H. Maculit, a highly adaptable and detail-oriented professional with over a decade of diverse experience in administrative support, customer service, education, and operations. Throughout my career, I have developed strong skills in client communication, calendar and email management, data entry, and document preparation, supported by proficiency in Microsoft Office, Google Workspace, and CRM/ERP systems, including Salesforce, Genesys, Oracle, and SAP.
My professional journey has taken me through a variety of industries. From education as a part-time instructor, to corporate customer service in a BPO setting, to administrative roles in government offices, and sales and operations in retail and hospitality. These roles have sharpened my organizational abilities, problem-solving skills, and multitasking capabilities while teaching me to adapt quickly to different work environments.
I am recognized for my professionalism, accuracy, and efficiency, whether I’m preparing reports, managing schedules, coordinating events, or handling customer concerns. My background demonstrates not only my versatility but also my dedication to delivering quality results and maintaining a high standard of work in every task I undertake.
I graduated with a degree in Bachelor of Science in Business Administration - Operations Management and 1 and half years in Bachelors of Science in Accountancy.
