I have almost 8 years of experience in customer service and support roles from different industries including financial services, e-commerce, telehealth, and digital banking. I’ve handled everything from basic inquiries to advanced product and billing issues, working closely with international clients, especially in the U.S. I’ve also taken on leadership responsibilities as a Shift Lead, supporting team training and ensuring high-quality service delivery. I’ve also worked as a virtual assistant and medical biller, gaining valuable administrative and coordination skills. My background reflects my strong problem-solving skills, excellent communication, and my commitment to delivering consistent, high-quality customer support.
