I’m a Healthcare Virtual Assistant with experience supporting U.S. medical accounts including Optum, UnitedHealthcare, and third-party administrators like Lucent Health. I specialize in insurance verification (VOB), prior authorization, and claims follow-up.
In addition, I bring strong Virtual Assistant experience in customer service, email management, and lead handling. I’ve managed client communications, handled SMS and inbox support, scheduled leads using Calendly, and supported marketing workflows using tools like ClickFunnels.
This combination allows me to not only handle backend medical processes but also support patient communication, scheduling, and overall clinic operations efficiently
