I’m a dedicated customer service professional with 8 years of BPO experience, known for delivering exceptional support and building lasting client relationships. My career began in 2016 as an Amazon Seller Support Specialist, where I developed a strong foundation in e-commerce operations and seller assistance.
I then joined T-Mobile as a Customer Service Associate, spending five years providing top-tier telecom support, handling complex inquiries, and ensuring customer satisfaction in a fast-paced environment.
In 2023, I expanded my expertise to Telco Services Australia as a Technical Support Specialist, troubleshooting technical issues and delivering efficient, solutions-focused service.
Most recently, I served as an Advertising Sales Associate under Meta, helping businesses optimize campaigns, manage ad spend, and achieve marketing goals through Meta’s advertising platform.
Across all roles, I’ve built a reputation for adaptability, problem-solving, and consistently exceeding performance targets. I bring a blend of customer service excellence, technical know-how, and digital marketing skills that allow me to thrive in diverse business settings.
