I have three years of experience as a Customer Service Representative, handling email, chat, and billing support calls. Alongside my primary role, I was also entrusted with additional tasks in my areas of expertise, including content moderation, quality assurance, and website testing. My background also extends to creative work such as editing and content creation, having previously worked as a social media manager. This combination of technical, support, and creative skills has equipped me with a well-rounded skill set suited for both customer-facing and back-end operational roles
