A Registered Nurse with over 2 years of bedside experience in the OB-Surgery department, handling preoperative and postoperative patients, pregnant and postpartum clients, and cases involving internal medicine. Proven ability to manage sensitive patient information with confidentiality and accuracy. Experienced in using electronic health record (EHR) systems such as iMed and familiar with insurance processing for PhilHealth, Medicare, and Intellicare.
Strong administrative background in patient scheduling, appointment coordination, insurance verification, and prior authorizations. Skilled in communicating effectively with patients over the phone and in person, handling appointment rescheduling and cancellations with empathy and professionalism. Proficient in platforms like Google Calendar, Microsoft Outlook, and EMR systems.
Also served as a Company Nurse, providing first aid, workplace safety assessments, and employee wellness support. Brings excellent customer service, multitasking, and organizational skills, along with a keen attention to detail. Passionate about learning and committed to contributing to a healthcare team’s efficiency and patient satisfaction.