I am a reliable and adaptable professional with over 7 years of experience in customer service, sales, and digital support. I specialize in handling phone, email, and chat support while maintaining accurate records using tools such as Zendesk, Salesforce, OpenPhone, and -----------. My background also includes SEO assistance and Google Ads campaign management, giving me a versatile skill set to support both customer-facing and marketing roles. I am committed to delivering efficient, high-quality results and helping businesses improve operations and customer satisfaction.