Hi, I'm Kyle.
I help businesses stay organized, improve operations, support customers, and keep projects moving.
Over the years, I've built my career in technical support, customer service, sales, executive support, and operations management. I started on the front lines handling customer concerns, technical issues, and sales, then worked my way up to become an Operations Manager, leading teams, improving processes, and driving performance.
One of the achievements I'm most proud of is becoming one of the fastest promoted homegrown Operations Managers within our organization through consistent performance, leadership, and results.
I've also worked remotely as an Executive Assistant, supporting executives with calendar and inbox management, CRM updates, meeting coordination, lead follow-ups, and day-to-day operations. I'm comfortable using tools like HubSpot, Salesforce, -----------, Shopify, Aircall, Google Workspace, and Microsoft Office, and I enjoy learning new systems quickly.
My experience includes:
• Executive Assistance
• Operations Management
• Customer Service & Technical Support
• Sales & Cold Calling
• CRM Management (HubSpot & Salesforce)
• Lead Generation & Follow-ups
• Appointment Setting & Scheduling
• KPI Tracking & Reporting
• SOP Creation & Process Improvement
• Team Leadership & Coaching
I enjoy solving problems, building efficient processes, and creating a great experience for both customers and clients. Whether it's handling customer concerns, supporting executives, managing operations, or helping a sales team stay organized, I take ownership of my work and focus on delivering results.
I'm looking for a long-term opportunity where I can contribute, continue learning, and grow with the company.
If you think I'd be a good fit for your team, I'd be happy to connect and discuss how I can help your business.
