Hello! I'm John, a BS Information Technology graduate with nearly 8 years of professional experience in operations, reporting, and process improvement.
Throughout my career, I've worked extensively with Microsoft Excel, SQL, Tableau, and Salesforce Marketing Cloud to support business operations, create reports and dashboards, analyze data, and automate email and SMS campaigns. I enjoy working with data to identify trends, improve workflows, and help businesses make informed decisions.
My experience has also strengthened my skills in problem-solving, communication, project coordination, and cross-functional collaboration. Although my previous role included leadership responsibilities, I am now focused on transitioning into a Data Analyst, SQL Analyst, Reporting Analyst, or Business Intelligence role where I can further develop my technical expertise.
Technical Skills
• SQL (Database Queries)
• Microsoft Excel (Formulas, Pivot Tables, Data Analysis)
• Tableau Dashboards
• Salesforce Marketing Cloud
• HTML, CSS, PHP
• Microsoft Office Suite
I'm a fast learner, detail-oriented, dependable, and always eager to learn new tools and technologies. I'm excited to contribute to a team where I can grow professionally while delivering accurate, data-driven insights that help businesses succeed.
