I am a highly-motivated and versatile professional with over 6 years of experience in customer service and medical administration. My background in nursing provides a strong foundation for managing patient information and providing high-quality care. I am skilled in using EHR/EMR systems like Practice Fusion and Advanced MD for appointment scheduling and email management. My expertise also includes insurance verification, prior authorization, prescription refills, verification of benefits, general claims processing, clinical documentation, and telehealth workflows. I am a dedicated team player who excels at multitasking and solving problems efficiently. I am an effective English communicator, detail-oriented, and tech-savvy. Eager to apply healthcare expertise in a virtual setting to support providers and improve patient care.