I am a licensed Registered Nurse in both the Philippines and the United States, with strong clinical knowledge and hands-on healthcare experience. I am also a Certified Professional Coder (CPC) with expertise in medical coding, healthcare documentation, and administrative support. With this combined background, I bring accuracy, efficiency, and professionalism to every task.
Customer Service Experience:
Assisted providers’ secretaries with patients’ health insurance benefits, eligibility, claims, and claim rejections
Delivered excellent customer service to ensure client satisfaction and retention
Utilized strong communication skills to address client inquiries and concerns.
Medical Coding Experience:
Conducted HCC Risk Adjustment Coding with adherence to ICD-10-CM guidelines
Reviewed and analyzed outpatient diagnosis codes for accurate documentation
Applied best practices to optimize revenue and maintain compliance
I am detail-oriented, adaptable, and committed to providing quality results that support organizational goals.
