An experienced administrative and customer service professional with over three years of expertise in supporting executive teams and managing office operations. Demonstrated ability to handle administrative tasks efficiently while maintaining confidentiality. Skilled in providing exceptional customer support through chat and phone, resolving issues, handling fraud disputes, and managing logistics. Strong background in education, with prior experience as a teacher specializing in Technology Livelihood Education. Proficient in using various tools and platforms such as Zendesk, Amazon, eBay, Shopify, CIN7, and Google Suite. Known for strong organizational skills, problem-solving abilities, and excellent communication in English and Tagalog.