I am a reliable Customer Support/ Virtual Assistant with over four years of experience in healthcare customer support and administrative services. I have worked with healthcare providers, insurance companies, and customers, handling eligibility verification, claims support, documentation, payment processing, and customer inquiries while maintaining HIPAA compliance.
I am skilled in managing emails, scheduling appointments, updating CRM systems, performing data entry, researching information, and delivering excellent customer service. I am detail-oriented, organized, and able to work independently with minimal supervision.
I am looking for a long-term opportunity where I can help businesses improve customer satisfaction while providing dependable administrative support.