Enthusiastic and detail-oriented Software QA Tester with a solid foundation in manual and functional testing across web, mobile, and desktop platforms. Experienced in defect tracking, regression testing, and Agile collaboration, with proficiency in tools such as JIRA, TestRail, Testmo, Postman, and technologies including Java, SQL, and OOP principles. Adept at identifying and documenting software issues to ensure high-quality releases, while maintaining a user-focused approach to improve UI/UX. Brings a background in customer service that enhances communication skills and teamwork in cross-functional environments. Passionate about contributing to innovative projects that elevate user experience and product excellence.