Highly skilled IT professional with a Bachelor’s degree in Information Technology and extensive experience in system administration, network security, software development, and digital learning solutions. Proven track record in managing complex IT projects, implementing innovative technology systems, and delivering user-focused support. Holds multiple Microsoft Office Specialist certifications and trained in ISO 9001:2008 auditing, with strong capabilities in troubleshooting, virtualization, and database management. Adept at collaborating with stakeholders, leading technical teams, and ensuring optimal system performance in academic and healthcare environments.