With 15 years of experience in Travel Industry, I am highly proficient from basic to extensive knowledge in Global Distribution Systems especially with Sabre others are Travelport/Galileo/Worldspan. I am an expert with leisure including packages and corporate travel management. Started as an agent for a 3rd party website for Hotel booking specializing in leisure travel and over the years I have transitioned to Corporate travel services. I am currently part of the Quality Control team as a Senior analyst who handles ticketing, invoices and PNR requirements I ensure the accuracy of the report that we submit to the accounts/company that we cater. On the other hand I also have an experience with Customer Service Excellence side getting positive feedbacks from customers and I once been an assistant supervisor that handles a team of customer service agents who are taking in calls. These experiences makes me suitable for positions for both operational accuracy and client-focused support.
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