I'm a customer service professional with 3 years of experience, currently transitioning into a Virtual Assistant role. I have a strong background in customer support, investigations, documentation, and administrative tasks. I'm experienced with Zendesk, Microsoft Dynamics 365 CRM, Outlook, Microsoft Teams, Slack, RingCentral, and Microsoft Office, and I'm quick to learn new tools and systems. I'm organized, dependable, detail-oriented, and ready to help businesses stay efficient and deliver excellent service.
