Hi! I'm Joebert Vidal, a dedicated Medical Virtual Assistant and Healthcare Administrative Professional with over 7 years of experience supporting healthcare providers, patients, and insurance operations.
My background includes insurance verification, eligibility and benefits, prior authorizations, claims support, contractor compliance, medical documentation, patient coordination, and administrative support. I have experience working with UnitedHealthcare and Hazel Home Health Care, where I developed strong attention to detail, problem-solving skills, and the ability to manage multiple priorities in fast-paced healthcare environments.
Throughout my career, I've handled:
Insurance verification & benefits eligibility
Patient and provider communication
Prior authorizations & claims support
Medical documentation & record management
Contractor verification & compliance<8efe80624d780eba0c6493ec45140364>;Email & calendar management
Data entry & document processing
Team leadership & operational support
I'm proficient in Salesforce, Genesys, Lookout, Microsoft Office, Google Workspace, Power BI, Canva, Adobe Acrobat, and various healthcare CRM systems. I learn new software quickly and am committed to delivering accurate, efficient, and high-quality administrative support.
I take pride in being reliable, organized, and proactive. Whether it's managing documentation, coordinating workflows, or resolving complex insurance issues, my goal is always to help healthcare teams operate more efficiently while providing excellent service to patients and providers.
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I'm currently seeking long-term opportunities where I can contribute my healthcare administrative expertise while continuing to grow professionally. I look forward to working with you!
