E-commerce Operations | Events Management | Guest Outreach & Booking Coordination
Detail-oriented and results-driven Virtual Assistant with over two years of experience providing administrative, operational, and client support across various industries ? including e-commerce, real estate property management, event coordination, and podcast guest outreach. Skilled in handling day-to-day operations, customer communications, lead research, and logistics coordination while maintaining accuracy and efficiency in fast-paced environments.
Core Expertise:
- E-commerce Operations & Order Fulfillment
- Customer Service & Client Relations
- Event Planning & Coordination Assistance
- Guest Outreach, Booking & CRM Management
- Administrative Support & Documentation Management
- Inventory, Logistics & Supply Coordination
Professional Highlights:
- Managed end-to-end operations for online stores, including order processing, payment tracking, and delivery coordination.
- Provided customer and guest support through email, chat, and calls with professional and timely communication.
- Planned and executed event logistics, coordinating bookings, suppliers, and schedules.
- Conducted research and outreach to secure podcast guests?creators, entrepreneurs, and influential individuals.
- Managed CRM records for guest outreach, tracked follow-ups, coordinated schedules, and negotiated talent fees.
- Created episode themes, titles, and content descriptions to support podcast growth and engagement.
- Managed social media pages using Meta Business Suite and Canva to schedule content and improve visibility.
- Prepared accurate quotations, invoices, performance reports, and maintained organized administrative records.
Technical Skills:
Google Workspace | Microsoft Office | Shopify | Airbnb | ----------- | Salesforce | Trello | Asana | Slack | Canva | Mailchimp | Klaviyo | Meta Business Suite | Netsuite System | Calendly | CRM Tools | Excel | Google Sheets
What Sets Me Apart:
I bring strong organizational, communication, research, and problem-solving skills developed through hands-on experience across multiple service-driven industries. From managing e-commerce operations and property rentals to coordinating events and securing podcast guests, I take pride in delivering reliable, high-quality virtual support. I thrive in dynamic, fast-paced environments and am committed to helping businesses operate efficiently and successfully.
Location: Philippines
Languages: English & Filipino (Fluent)
Open to: Virtual assistance, e-commerce operations, outreach support, customer service, booking coordination, and administrative roles.
