Medical Virtual Assistant | Patient Scheduling | Insurance Verification | EMR/EHR | Administrative Support | QuickBooks Certified | HIPAA Certified

I am a dedicated healthcare administrative professional with 4 years of experience as a Medical Receptionist and Administrative Assistant in a paper-based clinic. I have extensive experience in appointment scheduling, patient communication, phone support, patient registration, insurance verification, insurance intake, medical records management, and administrative support.

In my previous role, I managed patient appointments, answered 50–60 patient calls daily with 98% accuracy, updated patient records, coordinated with healthcare providers, and ensured efficient front-desk operations while maintaining HIPAA compliance.

To prepare for a virtual healthcare role, I completed hands-on Virtual Medical Assistant training where I gained practical experience using EMR/EHR systems in a simulated clinical environment. I practiced patient registration, appointment scheduling, SOAP note documentation, insurance verification, referral management, and patient chart management using Vozo EHR, DrChrono, eClinicalWorks, Availity, and Cover-----------ds.

I am also QuickBooks Certified with knowledge of basic bookkeeping, allowing me to assist with administrative and financial tasks when needed.

I am a fast learner, detail-oriented, highly organized, and committed to providing reliable administrative support and exceptional patient service. I am eager to contribute to a healthcare team and continue growing as a Medical Virtual Assistant.


Professional Portfolio Available Upon Request. Feel free to send me a message, and I'd be happy to share my portfolio showcasing my healthcare administrative experience, EMR/EHR training, certifications, and sample work.