Experienced Operations Supervisor with over ten years of experience in customer service. Demonstrates the ability to lead teams, enhance operational efficiency, and provide high-quality service. Adaptable, results-oriented, and dedicated to ongoing learning and professional development. Detail-focused and compassionate Medical Virtual Assistant with recent training in healthcare support, administrative tasks, and patient engagement. Possesses a strong foundation in medical terminology, electronic health records (EHR) management, appointment scheduling, and HIPAA compliance.