I’m a dedicated and adaptable professional with over 7 years of diverse experience across customer service, healthcare support, training, and hospitality. My career journey has equipped me with a strong foundation in communication, client satisfaction, and operational efficiency.
I started in the hospitality industry as a Room Service Attendant at Acacia Hotel Manila, where I developed my attention to detail, professionalism, and service-oriented mindset. I later transitioned into the BPO and healthcare sectors, gaining valuable experience as a Customer Service Representative at Sutherland, and as a Claims Specialist at Medwiz Pharmacy, where I supported U.S. healthcare operations with accuracy and care.
Most recently, I worked as a Training Officer at Ascendance BPO Inc, where I facilitated onboarding programs, developed training materials, and supported employee development This role strengthened my skills in leadership, coaching, and process improvement.
I’m passionate about learning, driven by results, and always open to opportunities that allow me to grow and contribute meaningfully to a team.
