IT Professional with 15 years of experience in IT support, service desk, and system administration, specializing in Microsoft technologies such as Windows Servers, Office 365, Active Directory, and Exchange. Skilled in troubleshooting, i----------- management, networking, and virtualization with strong knowledge of ITIL processes. Also experienced in web and mobile development, building Android apps (Java/Kotlin/Flutter) and managing websites on platforms like WordPress, Shopify, and PHP. Recognized as a reliable performer and problem-solver, known for delivering excellent customer service, clear communication, and consistent results.
