Hi, I help ecommerce brands grow by managing their operations, supporting customers, and converting leads into loyal clients.
With hands-on experience in Shopify, I handle the day-to-day backend tasks while also supporting sales through customer communication and wholesale outreach.
Here's how I can support your business:
Customer support (email & inquiries) with fast and professional responses.
Order processing, tracking, refunds, and returns management.
Managing wholesale orders and maintaining strong client relationships.
Reaching out to potential wholesale partners and converting them into active clients.
Keeping backend operations organized and running smoothly.
Sales & Outreach Support:
Lead generation and identifying potential wholesale partners.
Initiating outreach and building client relationships.
Following up and nurturing leads to conversion.
Automation & CRM Support:
Setting up basic workflows in GoHighLevel.
Automating follow-ups and customer communication.
Managing pipelines and contact lists.
Supporting lead tracking and organization.
I'm detail-oriented, proactive, and reliable. I don't just complete tasks, I help improve workflows, support your customers, and contribute to your business growth.
I also have experience in Canva and social media support, allowing me to assist with basic content and brand consistency when needed.
If you're looking for a VA who can support your operations, sales, and customer experience. I'd love to be part of your team.