Hi, I’m Krystel — a Licensed Medical Technologist with 9+ years of hospital experience, now working as a Medical Virtual Assistant specializing in patient support and healthcare operations. Im a HIPAA certified.
I have hands-on experience assisting a Psychiatric Nurse Practitioner, where I handled patient communication, appointment scheduling, and administrative coordination in a mental health setting. This strengthened my ability to communicate with empathy, maintain confidentiality, and provide a positive patient experience.
I help healthcare providers save time, stay organized, and deliver better care by handling their day-to-day operations efficiently.
Here’s how I can support your practice:• Patient communication (phone, email, chat) – professional & empathetic• Appointment scheduling & calendar management• EMR/EHR documentation – accurate & HIPAA-compliant• Medical transcription, reports & documentation• Admin support – email management, data entry, research• Basic billing & coding support
I am detail-oriented, reliable, and easy to work with. I take initiative, follow systems, and make sure tasks are completed accurately and on time.
If you’re looking for someone who understands both healthcare and patient care — I’m here to help.
Available for long-term, full-time or part-time work.
