Resourceful and service-driven professional with experience in hospitality, property management, and administrative support. Skilled in delivering exceptional guest experiences onboard cruise ship as a restaurant host, reservationist, and room service attendant. Experienced in resolving tenant and landlord issues via Zendesk, coordinating apartment viewings, scheduling cleaners, and other operational tasks using Slack and the Blueground platform. I also have experience as well in providing remote administrative support through scheduling, email management, data entry, and client communication. Highly organized, adaptable, and proficient in digital tools and customer service best practices, with a strong commitment to excellence and client satisfaction.