As a professional with over five years of experience across customer service, fraud investigations, digital banking, and content moderation, I’ve built a reputation for being reliable, detail-oriented, and calm under pressure. I’ve worked with global companies like ANZ, Meta, TikTok, and eBay, where I’ve handled sensitive cases, supported clients through complex issues, and maintained high standards of accuracy and professionalism. I also have two years of educational background in Hospitality Management, majoring in Hotel and Restaurant Management, which shaped my understanding of service excellence and guest relations. Whether I’m assisting customers, investigating fraud, or moderating content, I’m known for my adaptability, clear communication, and commitment to doing the job right.
