I am a highly organized and customer-focused Hospitality Professional with over two years of experience in reservations management, guest services, and administrative support in a luxury resort setting.
At Crimson Resort and Spa Boracay, I managed guest reservations and scheduling, responded to booking inquiries via phone and email, processed payments, and coordinated with different departments to ensure a seamless guest experience. My role honed my skills in multitasking, conflict resolution, and professional communication.
I am proficient in Microsoft Office (Word, Excel, Outlook), booking software such as LS Central, Business Central, and RMS, and have excellent English communication skills both written and spoken.
I am seeking remote opportunities where I can apply my background in reservations and customer support to help businesses manage bookings, deliver outstanding guest/client service, and support day-to-day administrative tasks.
