Hi! I am Experienced Sales & Customer Service Professional transitioning to Virtual Assistant role.
With over 10 years of experience as a Section Head in retail at National Book Store, along with background in automotive sales and call center operations.
In my retail leadership role, I handled daily sales operations, supervised staff, managed inventory, and ensured consistent achievement of sales targets. This experience strengthened my skills in leadership, customer service, and results-driven performance.
I also worked as a Car Sales Consultant at Suzuki and Nissan, where I managed client inquiries, follow-ups, lead generation, and closing sales. In addition, I worked as a Collection Advisor in a call center, handling customer accounts, payment negotiations, and resolving client concerns professionally.
I am now transitioning into the Virtual Assistant industry, bringing strong experience in:
Sales & lead conversion
Customer service & chat support
Appointment setting & follow-ups
Client communication and relationship building
Administrative and reporting tasks
I am highly organized, hardworking, and fast learner. I can work under pressure, handle multiple tasks, and communicate effectively with clients.
My goal is to help businesses increase their sales, manage leads efficiently, and provide excellent customer support as a reliable Virtual Assistant.