Data Entry, Customer Service Representative

I have over 8 years of experience in the BPO industry, beginning as a non-voice representative and consistently performing at a high level, which led to my promotion as a Subject Matter Expert (SME).

I bring strong experience in back-office operations, including handling customer concerns and processing requests efficiently. I possess excellent comprehension skills and maintain a typing speed of 40–50 words per minute.

I am proficient in Microsoft Office tools, particularly Excel, Word, Publisher, and PowerPoint. I am also accustomed to working in shifting schedules and thrive in dynamic environments.

I am a self-directed individual who takes initiative in solving problems and continuously improving processes. I am seeking a long-term, stable opportunity where I can contribute to the growth and success of your business.