Highly experienced and detail-oriented professional with over 15 years of solid experience in customer service, sales support, and administrative supervision, primarily within the logistics and express delivery industry. Proven expertise in managing agent and partner networks, ensuring efficient database maintenance, and supporting operational excellence across nationwide outlets. Demonstrated ability to coordinate retail operations, validate transactions, handle commissions, and provide day-to-day support to field agents and outlets. Adept at multitasking, data consolidation, and internal communication, with a strong foundation in entrepreneurial management and a commitment to continuous learning through industry-relevant training and seminars
