Results-driven Virtual Assistant, Cold Caller, and Appointment Setter with 3+ years of remote work experience and 2 years in the BPO industry supporting Canadian telecom accounts. Experienced in outbound cold calling, lead generation, CRM management, and appointment setting for B2B campaigns, including app automation and service-based businesses.Skilled in engaging business owners and decision-makers, qualifying leads, handling objections, and scheduling appointments for sales teams. Experienced using CRM systems, dialers, Google Workspace, RingCentral, Aircall, Dialpad, and other sales tools to manage pipelines and maintain accurate lead records.Strong background in customer service, telemarketing, technical support, and business operations. Able to communicate confidently with prospects, build rapport quickly, and help improve conversion rates through consistent follow-up and organized workflow management.Core Skills:• Cold Calling & Lead Generation• Appointment Setting (Non-Real Estate)• B2B Outreach• CRM & Pipeline Management• Telemarketing & Sales Support• SaaS / App Automation Campaigns• Customer Service & Technical Support• Data Entry & Administrative Support• Calendar & Email Management• Objection Handling & Prospect Qualification