Operations Manager
Monitored LOB performance and reported on metrics.
Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
Monitor, Track, and Complete LOB compliance.
Monitor headcount and proper distribution per team.
Assisted with team recruitment, interviewing and onboarding.
Evaluated team performance and provided constructive
feedback to improve daily goal achievement.
Conducted in-depth quality inspections, ensuring finished
work met stringent criteria