Hello! My name is Rochelle, and I am a Customer Service and E-commerce Professional with over 12 years of experience supporting customers through chat, email, and phone across healthcare, banking, telecommunications, gaming, and online retail industries.
In addition to my corporate experience, I am also the owner of a successful Etsy shop, Reece Printables, where I have managed over 8,200 completed sales and earned more than 1,200 five-star reviews. Running my own online business has strengthened my skills in customer communication, problem-solving, order management, and delivering exceptional customer experiences.
I am detail-oriented, dependable, and comfortable working independently in a remote environment. I take pride in providing professional, friendly, and efficient support while ensuring customers receive the best possible experience.
I am currently seeking long-term opportunities in Customer Service, Email Support, Chat Support, E-commerce Support, or Virtual Assistance where I can contribute my skills and continue growing professionally.
I look forward to working with you!