Motivated and results-driven professional with extensive experience in administrative support, lead generation, sales, customer service, and technical support. Skilled in both B2C and B2B environments, with proven success in business development, appointment setting, and nurturing long-term client relationships. Adept at managing the full sales cycle—from outreach and qualification to follow-up, conversion, and retention—while also handling billing, technical concerns, and customer inquiries with accuracy and professionalism. Recognized for strong organizational skills, the ability to meet KPIs, and effective communication in fast-paced remote settings. Eager to contribute to forward-thinking companies by delivering high-impact support in sales development, client engagement, and virtual assistance.