I am a results-driven Operations and Marketing Development Leader with over 5 years of experience excelling in fast-paced, offshore environments. My core expertise lies in optimizing workflows, leading large remote teams, and engineering full-funnel marketing strategies that directly drive revenue growth.
I have a proven track record of:
Leading Operations: Managing remote teams of 200+ members, ensuring 95%+ on-time service delivery, and streamlining processes to reduce bottlenecks by 30% through automation and SOP development.
Driving Marketing & Sales: Developing and executing multi-channel strategies integrating social media marketing, lead generation, and high-velocity appointment setting. I consistently achieve a 12% lead conversion rate and manage pipelines with 100+ strategic calls daily.
Leveraging Data & CRM: Utilizing Salesforce, HubSpot, and data analytics tools (Power BI, Tableau) to track KPIs, create performance dashboards, and architect lead management processes for maximum conversion.
Improving Bottom-Line: Enhancing operational efficiency and reducing costs through strategic vendor vetting, process optimization, and cross-functional collaboration with Recruitment, HR, and Sales.
I am seeking a challenging role where I can apply my expertise in operations leadership and marketing development to scale your business processes and drive measurable results.
Key Skills: Operations Management | Team Leadership | KPI Tracking | Remote Workforce Management | Full-Funnel Marketing Strategy | Social Media Marketing (Meta Business Suite) | Lead Generation | Appointment Setting | Salesforce | HubSpot | Process Optimization (Six Sigma) | Data Analysis (Power BI, Tableau) | Cross-Functional Collaboration
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