8+ years of experience in BPO, e-commerce, and event support. Proven track record in handling high-volume customer interactions across calls, email, and chat while delivering accurate and timely solutions.
Experienced in end-to-end support from onboarding and account assistance to follow-ups, ensuring a seamless customer experience. Strong background in supporting account teams with recruitment, data management, and campaign execution.
Reliable and results-driven, with consistent performance in meeting targets and maintaining high service quality in both remote and hybrid work environments.
Skills & Expertise
Customer Support & Technical Support
Call, Email & Chat Support
Cold Calling & Marketing Campaigns<8efe80624d780eba0c6493ec45140364>;Email & Inbox Management
Data Entry & Documentation
Appointment Setting & Calendar Management
Project Coordination & Team Support
Recruitment & Lead Generation Support
English Communication (Spoken & Written)
Tools & Platforms
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Google Workspace (Docs, Sheets, Drive, Calendar)
Salesforce
LinkedIn Sales Navigator
CRM Tools
Verified
