I’ve worked for almost three years now as a Customer Service Representative for travel businesses. My first job was for hotel reservations, and the other was for airline ticketing, where I assisted guests with their inquiries, bookings, and special requests. My recent role was for remote customer service representative, where I handled order inquiries, changes, cancellations, and refunds. I am highly empathetic and takes pride in resolving issues in a timely and professional manner serving an excellent service to clients. I have also gained enough knowledge in admin tasks such as email and files organization.
