I have over 10 years of experience in customer service, technical support, and financial operations in both remote and office environments. My skills include customer support through voice, chat, and email, troubleshooting technical and account issues, payment processing, KYC and account verification, and accurate data encoding. I am proficient in Microsoft Office, Google Workspace, and remote collaboration tools such as Zoom and MS Teams, with strong attention to detail and a typing speed of 55+ WPM. I also have experience in market research, cold calling, and team leadership, ensuring efficient workflows and high-quality service delivery.
