Looking for a full-time Work from Home opportunity that promotes work-life balance, where I can contribute my leadership, management, and technical skills gained from 28 years of working in the telecommunications industry. I led a team managing backend support for installation and repair of broadband and telecom services. Oversaw process improvements to reduce repeat complaints and ensure high service quality. - Mentored and developed staff, implementing leadership and performance coaching programs. As a starter, I may also be hired for systems and database management.