Hi,
I’m a Marketing professional and detail-oriented Virtual Assistant with 7+ years of experience in customer service, marketing support, and e-commerce operations. I started my career at Motortrade Nationwide Corporation as a Marketing Assistant and Service Receptionist, where I handled store's Facebook Page, posting contents, daily customer inquiries, follow-ups, scheduling, reports, and coordination with co-internal teams while assisting more than 20 customers a day. This experience helped me build strong communication, organization, and problem-solving skills.
I later transitioned into part-time remote work as an E-commerce and General Virtual Assistant, supporting online businesses with customer support, product listings, research, email management, and day-to-day operations. Through this, I became comfortable using online tools, following systems, and helping stores run smoothly behind the scenes.
Now, I’m focusing on growing as a Digital Marketing VA and Shopify Virtual Assistant. I’m interested in supporting marketing campaigns, social media, basic ads support, content updates, and store management. I’m organized, reliable, and willing to learn tools like Google Ads, and GoHighLevel to better support clients and contribute to their business growth.
What I can help you with:
- Keyword research and product opportunities
- Product sourcing insights and supplier scouting support
- Profitability and cost analysis (ROI, margins, fees)
- Shopify product uploads, edits, and order management
- Customer email support (order tracking, refunds, returns)
- Uploading Ad Creatives and related support tasks
- Data entry and product research
- Content updates and basic SEO support
- CRM and admin tasks
- Email marketing assistance
Tools & Software I Use:
- Meta Business Suite
- Gorgias
- Gmail
- Google Workspace (Docs, Sheets, Drive, Calendar)
- Microsoft Office
- Keepa
- Klaviyo
- Canva
- ClickUp
- ChatGPT
- Pipedrive CRM
Why Clients Like Working With Me:
- Strong attention to detail and accuracy
- Reliable, organized, and proactive
- Customer-first mindset
- Improvement-driven
- Can work independently and follow SOPs
- Comfortable with repetitive task and fast-paced work
If you're looking for a dependable Virtual Assistant who can support your customer, store, and daily operations. I'd be happy to help.
Let's work together and grow your business one task at a time.
Verified
