I am a results-driven professional with 10 years of experience in customer service, cold calling, and account management. My career includes working as a Team Manager in the BPO industry, where I led agents to consistently meet performance goals, as well as managing UK-based property accounts and guest communications. I specialize in outbound calling, appointment setting, and client success, consistently achieving targets and building strong business relationships. A natural communicator and team player, I bring a go-getter attitude, strong organizational skills, and proven leadership that help businesses grow through effective outreach and client management.