I have 8 years of experience in customer service. I’m a versatile and experienced customer service professional with a strong background in customer service, technical support, sales, operations management, and appointment setting. Over the past decade, I’ve worked across a range of industries, including financial, e-commerce, healthcare, and retail. Developing expertise in handling customer inquiries, troubleshooting issues, managing orders, and upselling products and services.
My experience with CRMS like Salesforce, SAP, Hubspot, and Zendesk, along with my ability to communicate effectively across voice, chat, and email channels, makes me highly adaptable in a fast-paced customer-focused environment.
