I help e-commerce businesses and growing teams deliver fast, reliable customer support while keeping daily administrative tasks organized and on track. With over two years of experience in customer service and administrative support, I handle customer inquiries, order management, refunds, reimbursements, email support, inbox management, and case tracking with accuracy and professionalism.
I'm experienced with Gorgias, HubSpot CRM, Shopify, Google Workspace, Microsoft 365, Asana, Calendly, Canva, Adobe Express, Figma (basic), ChatGPT, Xero, and SAP (basic). I also have experience managing Shopify product listings, processing invoices, coordinating with clients and suppliers, maintaining records, and supporting daily business operations.
I am available for full-time or part-time work. My regular schedule is 8:00 AM to 5:00 PM Philippine Time (PHT, UTC+8), and I am also available for night shifts to support US, UK, or Australian clients. I am open to long-term remote opportunities where I can grow with one company and become a dependable member of the team.
I take pride in being organized, responsive, and easy to work with. I communicate clearly, pay close attention to details, and consistently follow through on tasks. My goal is to provide dependable support that helps clients save time, improve customer satisfaction, and keep their operations running smoothly.
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