A versatile IT professional with a Bachelor of Science in Information Technology and 8 months of full-time experience in IT Technical Support, complemented by hands-on technical training. Proven capability in troubleshooting hardware and software issues, optimizing network infrastructure, and executing system deployments in high-traffic environments. Adept at managing daily IT operations, maintaining critical system uptime, and providing reliable technical assistance.
Eager to apply a strong technical foundation to a professional setting, learn new technologies, and contribute to maintaining efficient and reliable IT systems. Driven by strong problem-solving skills and an adaptability to grow across infrastructure, support, or technical operations teams while delivering excellent technical support to users and organizations.
