I am a proactive and results-oriented sales and customer support specialist with almost 2 years of work experience in the BPO industry, focused on customer service, retention, and appointment setting. I successfully interacted with many churn-prone customers while assisting with the Sprint to T-Mobile transition, thus improving my objection handling skills and customer retention expertise. I also have work experience in sales within the B2B sector using Google Ads, upselling and improving the client’s advertisement efficiency.
