I help e-commerce businesses deliver exceptional customer experiences and streamline daily operations through reliable customer support, order management, and administrative assistance. I have over three years of experience supporting Amazon and Shopify businesses, handling email and chat support, refunds, returns, order inquiries, and post-purchase customer care while maintaining high customer satisfaction.
My tools include Shopify, Amazon Seller Central, Zendesk, Slack, Google Sheets, Microsoft Excel, Google Workspace, Canva, CapCut, Meta Ads Manager (Fundamentals), Meta Ads Library, ChatGPT, and Claude. I am also continuously expanding my skills in Meta Ads Media Buying, Creative Strategy, and e-commerce growth.
I am available for full-time work and can support US EST, PST, and Australian business hours. I have a dedicated home office, a reliable 100 Mbps internet connection with backup mobile data, and the equipment needed for remote work.
I am looking for a long-term opportunity where I can grow with one company, contribute consistently, and become a dependable member of the team. I take ownership of my work, communicate proactively, learn quickly, and always strive to provide excellent service while helping businesses build lasting relationships with their customers.
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