I’m Kimberly U. Mendoza, a detail-oriented professional with extensive experience in customer service, virtual assistance, and lifestyle management. Most recently, I worked as a Lifestyle Assistant Specialist at Full Potential Solutions, providing premium concierge support for elite clients, including travel planning, bookings, household support, medical coordination, and business-related tasks. Prior to that, I served as an Account Executive at Flatworld Solutions, where I managed escalations, supervised new hires, and streamlined workflows as part of a pioneer team. I also worked as a Virtual Assistant at Magic, Inc., handling calendars, travel, social media, research, and content creation, and as a Customer Service Representative at Trident PH, VXI, and Alorica, where I built my foundation in client support and order management. With a degree in Physical Education from the University of Mindanao, I bring strong communication, problem-solving, adaptability, and organizational skills, excelling in fast-paced environments while delivering accurate, efficient, and client-focused results.
