Experienced Virtual Assistant and Customer Service Representative with a strong
background in healthcare support. Skilled in handling patient calls, scheduling, and
administrative tasks, as well as verifying benefits, processing claims, and coordinating
with providers and vendors. Tech-savvy and proficient in using AI tools, automations,
and EMR systems to help streamline clinic processes and improve efficiency.
Recognized for delivering clear communication that enhances patient satisfaction,
reduces follow-up calls, and ensures accurate documentation. Adept at managing
multiple responsibilities while maintaining professionalism and empathy in every
interaction.
Verified
